I decided to switch things up today so after my morning walk, I hit up our local coffee shop. I’m a fan of the smell of coffee, but not the taste. I’ve trained myself to be an unsweetened iced tea drinker so I can sit here with a drink on the table and not feel awkward.
Why am I here?
Well, there’s no laundry to fold or dishes to wash so my ADD brain must stay seated and work.
Anyways, one of the workers came by to wipe the tables around me and made a swipe through a couple of tables.
Stuff like that makes my blood boil.
Excellence is wiping the whole freaking table, not just the one spot where there’s a leftover crumb.
Can I get an Amen?!
Where can you show your event guests that excellence wins in your book?
Really give it some thought. When were you at an event and you noticed something? Something that made you go hmm. This person / brand / business CARES about ME.
Make it an outstanding day.
P.S. For an excellent read, pick up a copy of Excellence Wins by Horst Schulze (Co-founder & Former COO of The Ritz-Carlton Hotel Co.) So many tangible examples of going the extra mile. I love this book.
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